Job Management Software
for Facilities & M&E Contractors
Manage planned maintenance, reactive faults and small works across multiple sites — with engineers, sub-contractors and clients all on the same page.
Trusted by 1,500+ UK contractors
From two-person crews to 200-strong firms.
Facilities and M&E work is a balancing act — planned maintenance, reactive tickets, small works and sub-contractors across dozens of sites, all with their own SLAs. PaperDrop gives FM and M&E teams one operational picture: live engineer status, per-site asset history, RAMS sign-off and a clean audit pack for every client.
The problem
The everyday problems we hear from Facilities & M&E Contractors.
Sound familiar? You're not alone — these are the four issues that come up most often on our discovery calls.
PPM slips when reactive tickets land
Routine planned visits get pushed because reactive faults eat the day — and SLA reports look ugly at month-end.
Per-site asset history is patchy
Engineers turn up to a site with no idea what's been done before, what's failed twice, or which assets are out of warranty.
Sub-contractors aren't tracked properly
Specialist visits, parts and certs from sub-contractors live in emails and never make it into the central job record.
Client reports take days to produce
Monthly SLA, PPM completion and small-works reporting becomes a manual spreadsheet exercise nobody wants to own.
How PaperDrop helps
Built around the way you actually work.
Each PaperDrop module maps directly onto a daily job — not abstract "modules" you'll never use.
PPM, reactive & small works in one planner
Drag-and-drop scheduling for contracted PPM, reactive tickets and project small works — with live engineer status across sites.
See the plannerCustom forms for every discipline
Build your own service sheets, commissioning records and fault reports for M&E, electrical, mechanical and small works.
See DropFormsRAMS sign-off for every site
Generate site-specific RAMS in minutes, version them, and require engineer (or sub-contractor) sign-off on the latest version.
See RAMSPer-client billing & Xero sync
Bill PPM contracts, reactive callouts and small works against the right client — synced into Xero with the right line items.
Finance & XeroCompliance & certification
Audit-ready, every job.
The features that matter when a customer, insurer or regulator asks for proof.
Audit-ready per client & per site
Every job carries certs, RAMS, photos, engineer ID and time on site. Pull a clean audit or SLA pack per client in minutes.
Versioned RAMS & method statements
Updated a method statement? Engineers and sub-contractors always work from the latest version, with old jobs keeping their original.
Per-site asset & service history
Each site holds its own asset register and full service history — visible to the next engineer before they arrive.
“A great fit for our decorating business. We use it for work allocation, payroll, purchase orders, and tracking costs against quotes for real-time margin analysis. Works well on both small jobs and large projects. Queries get answered quickly and training has been clear for everyone.”
AM
Decorating contractor
Explore the features
Built into the same one platform.
PPM, reactive & small works in one planner
Drag-and-drop scheduling for contracted PPM, reactive tickets and project small works — with live engineer status across sites.
Read moreCustom forms for every discipline
Build your own service sheets, commissioning records and fault reports for M&E, electrical, mechanical and small works.
Read moreRAMS sign-off for every site
Generate site-specific RAMS in minutes, version them, and require engineer (or sub-contractor) sign-off on the latest version.
Read moreCommon questions
Honest answers, no fluff.
One operational picture across every site.
See pricing for your FM or M&E team — including RAMS, custom forms and Xero invoicing.