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PaperDrop
Release notes

Release Notes & Updates

We're constantly working to improve PaperDrop with new features, performance enhancements, and bug fixes. Stay informed about all the latest updates that help streamline your construction business operations.

Rated 4.2/5 by customers

Supplier notes on purchases, stricter line validation, and fixes

· Purchases & Finance
New
Improvement
Bugfix
7 July 2026
  • New Feature: Supplier Notes can now be added to a purchase and are displayed before the material items on the generated PDF
  • A Finance Manager can now update the Supplier on a Purchase, as long as no invoices have been sent to Xero/QuickBooks (or marked Complete when not linked)
  • Purchase and invoice line items must now include a quantity and value — incomplete lines can no longer be saved or approved, including when approving invoices in DropScan
  • Added a 'Mark as Paid' option on the Manage Expenses screen for accounts not linked to Xero or QuickBooks
  • Fixed an issue where a job sheet date could change on submission, putting the images and the job sheet out of sync
  • Fixed an issue where invoices showed CIS text on lines whose nominal codes weren't set as CIS, for customers with CIS enabled in the PaperDrop Configurator
  • Fixed an issue where a purchase didn't open from the 'Purchases not posted' tab in Invoice Processing
  • Fixed an issue where the Quote Export for active jobs missed quotes marked 'include as draft quote' or 'include as quoted'
  • Fixed an issue where help tooltips opened from popup windows (such as the Create Job Schedule wizard) appeared behind the popup
  • Fixed an issue where the Forms preview didn't use the same phone and email fallback as the generated form

Notification and form fixes

· People & Forms
Bugfix
3 July 2026
  • Fixed an issue where absence and holiday notifications didn't name the employee they were for when added on their behalf by another user
  • Fixed an issue where the Phone field on generated Forms didn't fall back to the job contact's phone number when the customer record had no telephone, unlike the Email field

Gross-profit visibility by role, plus QuickBooks and quoting fixes

· Finance & Planner
Improvement
Bugfix
1 July 2026
  • Projected and current Gross Profit on the job search screens is now only visible to the Job Coster, Finance User and Finance Manager roles
  • Fixed an issue where Labour Rates over £1,000 didn't pull their value through correctly when selecting the rate in Quote Costings
  • Fixed an issue where a nominal code couldn't be updated when linked with QuickBooks
  • Fixed an issue where QuickBooks users couldn't enable or disable CIS
  • Fixed an issue that in some cases prevented recurring schedules from being deleted or having their pattern changed

DropScan now splits multi-invoice documents automatically

· DropScan & Purchases
New
Improvement
29 June 2026
  • New Feature: Upload a single document containing more than one invoice and DropScan automatically detects and splits it into separate invoices, each viewable on its own
  • You can now cancel a document while it's still being processed
  • Purchases: if you enter a delivery date when creating a Purchase Order, it now appears as an additional field on the generated email/PDF

View DropScan documents while they process, plus a Form Builder fix

· DropScan & Forms
Improvement
Bugfix
25 June 2026
  • DropScan: you can now view a document while it's still being processed, and download it at any stage — a small update that makes it easier to troubleshoot documents that are failing
  • Fixed an issue where the Purchase Item Wizard didn't flag that no site was selected when text was typed in manually without picking a site
  • Fixed an issue in the Form Builder where a long list of dropdown options, or the settings panel, could extend beyond the edge of the screen

Purchase order improvements — part numbers and per-division numbering

· Purchases
Improvement
Bugfix
24 June 2026
  • The PDF generated from a Purchase Order now includes the Part Number when the item was selected from an existing material item
  • PO numbers are now created sequentially per Division
  • Fixed an issue where the Customer Site Address wasn't showing on a Task Sheet
  • Fixed an issue where adding only stock items to a Purchase Order created a blank purchase order alongside allocating the stock to the job

Stock V2 — automatic reordering, deliveries and job delivery tracking

· Stock
New
Improvement
22 June 2026
  • New Feature: Stock V2 is now released — a major upgrade to how you manage materials, with automatic reordering and deliveries
  • Purchase Items can now be created for stock only
  • New Feature: A new Deliveries option in the Task menu lets you receive and book in deliveries
  • New Feature: Stock items can now have a target level and a maximum level set — each morning, PaperDrop automatically generates draft purchase orders to bring stock back up to level, ready for a Stock Manager to review and approve, or approve and email
  • A new tab on Stock lets the Stock Manager view draft and ordered stock purchase orders
  • New Feature: In the PaperDrop Configurator, you can now enable job delivery tracking — PaperDrop then shows whether items have not been delivered, part delivered or delivered

A smoother DropScan review flow and Planner tweaks

· DropScan & Planner
Improvement
20 June 2026
  • Reworked the DropScan review screen: one unified supplier/PO match card across all states, with PO suggestions merged in and the status shown inline
  • Clearer stage transitions — a new count badge animation on every stage change, and a live shimmer on Queued, Processing and Uploading labels
  • A full-width 'Post to Xero' button on the Approved stage, so the next step is always obvious
  • Planner: multi-day schedules are now shown as 'Ends next day'

Faster, larger document uploads, plus quote and purchase-credit fixes

· Documents & Finance
Improvement
Bugfix
18 June 2026
  • We've rebuilt how files are handled when you attach documents to Customers, Suppliers, Jobs, Users, Tasks and Expenses — expect faster upload speeds, support for bigger files, and fewer hiccups when uploading
  • On quotes that show the price breakdown, materials with a quantity of 0 and labour records with 0 hours per day are no longer shown as part of the breakdown
  • Fixed an issue where the success message wasn't shown when uploading a document to a Purchase Credit, leaving the screen greyed out with nothing to click
  • Fixed an issue where a Purchase Credit occasionally showed its linked purchase as not posted to a Finance Package when it had been — which had stopped the Purchase Credit from being posted to the Finance Package

Job Sheet clash warnings, plus finance, quote and expense fixes

· Jobs & Finance
Improvement
Bugfix
17 June 2026
  • Fixed an issue where a document against a Purchase Credit couldn't be viewed or downloaded, showed as added by 'Unknown User', and subsequently failed to send to Xero/QuickBooks
  • Fixed an issue where a job could disappear when its associated Job Sheet was completed and the resulting timesheet clashed with an existing one — you're now warned of the clash both when completing and when saving a Job Sheet, and the associated schedule is no longer deleted, so the job doesn't disappear
  • Fixed an issue where, on very rare occasions, a quote became unsearchable once it was approved
  • Fixed an issue where adding a new invoice for a Purchase Order could also pull in items already allocated to other invoices against the same PO
  • Fixed an issue where an expense could fail to upload when taken directly from a phone camera
  • Absences can now be added up to 1 year in the past

Configurable CIS rates, email a form as a PDF, and a new Purchase Manager role

· CIS & Roles
New
Improvement
Bugfix
12 June 2026
  • New Feature: The CIS rate can now be set against your own company (in PaperDrop Configurator) as well as against a Customer and a Supplier — choose Not CIS Registered, 0%, 20% or 30%
  • The CIS rate set for your company is shown and processed on Sales Invoices; the rate set against a Supplier is applied to that Supplier's Purchase Invoices
  • Tax and CIS now show as two separate lines on an invoice, even when both are at the same rate
  • New Feature: A completed form can now be emailed as a PDF directly to the job contact
  • New Feature: A new Purchase Manager role — this user can raise purchases, carry out all actions in the Purchases screen, create/edit/delete/approve Suppliers (and send them to your Finance Package where applicable), and use DropScan
  • Some roles have been renamed to better reflect what they do: Purchasing is now 'Finance User', Site Manager is now 'Purchase User' (this user can create a new Purchase Item), and Operations Manager is now 'Job Manager'
  • Your Set Columns choices are now remembered, so the columns you choose stay set the next time you return
  • Fixed an issue where the success dialog was shown instead of the error dialog when a customer was approved but the approval failed
  • Fixed an issue where Payment Scheme Times failed to save correctly when some lines were removed but all the other times remained exactly the same
  • Fixed an issue in the Planner where rejected holiday requests still showed as unavailability
  • Fixed an issue where the Manage Timesheets filters were lost when navigating back to the screen
  • Fixed an issue in the Planner where the month-navigation arrows couldn't be clicked in the multi-day calendar view

Finance and invoicing fixes

· Finance & Invoicing
Bugfix
9 June 2026
  • Fixed an issue where deleting an invoice line beyond the 10th line of an invoice deleted the wrong line
  • Fixed an issue where, on rare occasions, a purchase showed as awaiting invoice even though it had been paid
  • Fixed an issue where a customer failed to approve for Xero or QuickBooks if they already had an account reference but had not yet been approved
  • Fixed an issue where an uploaded expense receipt could appear blurry when the receipt was a screenshot of a receipt
  • Fixed an issue where exporting purchases from a job with a large number of purchases could time out and fail to complete

Fallback for blocked multi-file downloads

· Documents
New
4 June 2026
  • New Feature: When downloading multiple files from a job, if the single-zip download is blocked (by IT restrictions, for example), a message now appears at the bottom of the page letting you download the files individually instead
  • Please note: you may need to allow PaperDrop permission to download multiple files

Revise lost quotes and edit custom fields after posting to finance

· Quotes & Purchases
New
1 June 2026
  • New Feature: A lost quote can now be revised
  • New Feature: Custom Fields can now be modified against a purchase even after the purchase has been sent to finance (Xero / QuickBooks)

Zero-quantity quote items and Customer Credit Limits

· Quotes & Customers
New
20 May 2026
  • New Feature: A quantity of zero can now be entered against a material in a quote
  • New Feature: A Credit Limit can now be allocated to a customer and users will be warned when the customer is over that limit

Stock items on invoices and video document uploads

· Invoicing & Documents
New
18 May 2026
  • New Feature: Stock items added to a job can now be added to an invoice using the 'Stock' tab in Job Details on the Invoice tab
  • New Feature: It is now possible to upload mp4 and mov video files to Job, Customer, Supplier and User documents

Editable Purchase Invoices to Xero, plus finance and quote fixes

· Finance
New
Bugfix
Improvement
13 May 2026
  • New Feature: Finance Managers can now edit Purchase Invoices and re-post to Xero after the invoice has originally been sent to Xero
  • Fixed an issue where Purchase Credit items didn't save in some circumstances
  • Fixed an issue where, on rare occasions, a completed contract invoice was shown as outstanding on Contract Payments in Invoice Processing when it was not
  • Fixed an issue where a manager got a 'no permission' dialog when deleting a user's future holiday when they did have permission
  • Fixed an issue where the kebab menus weren't always visible for all data in tabs on the Invoice Processing screen
  • Fixed an issue where job item descriptions could get mixed up, duplicated and extra text added to the template lost when adding multiple Item Templates to Jobs
  • Fixed an issue where the Quotes Raised and Quotes Won figures on the Dashboard were incorrect when there were items within quotes with a quantity > 1
  • Optimised some under-the-hood code for navigating between screens

Mobile-first redesign and Job Sheet Wizard rebuild

· Mobile & Job Sheets
New
Improvement
Bugfix
11 May 2026
  • Many elements of PaperDrop are now better optimised for mobile use
  • The Dashboard and Diary are now optimised showing much bigger buttons to click
  • Text and selection entries on all wizards now show bigger text
  • Buttons are now sized for easy pressing on a mobile device
  • The Job Sheet Wizard has been redesigned for a faster, more streamlined experience
  • If a Job Sheet is partially completed, when re-opened it will automatically navigate to the next screen needing data entered
  • Work Completed can be entered and saved at any point when the Wizard is open — click the floating pencil icon at the bottom of the screen to enter or update work completed; this also opens in full-screen mode giving more room to see current text
  • Rich text can now be typed into the Work Completed box — add bold, underline, bullet points and numbered lists from the toolbar at the top of the box
  • Fixed an issue where the height of the right-hand table would sometimes not match the left-hand table when generating a PDF
  • Fixed an issue that on rare occasions caused a quote to disappear from the list
  • Fixed an issue where a Stock item did not delete from Stock in rare circumstances
  • Fixed an issue where a telephone number failed to paste when pasting on an Apple Mac

Mileage on jobs and Location details from Dashboard / Diary

· Jobs & Finance
New
Improvement
Bugfix
5 May 2026
  • New Feature: It is now possible to add Mileage costs to a job, with those mileage costs forming part of the Expenditure in Financial Overview
  • To enable this setting, a System Administrator must enable 'Enter Mileage for Job' from the PaperDrop Configurator
  • Users can then add mileage to their timesheet or a job sheet
  • Whether entering mileage is mandatory for certain jobs can be enabled or disabled in the Job Template Wizard
  • A new Mileage tab under the Financial Details tab against a job shows all mileage (and total) logged for that job
  • An additional 'Mileage' figure is shown under Expenditure in the Financial Overview tab
  • When exporting data from the Job search screen, mileage is included as part of the Expenditure figure
  • When raising an invoice, a new 'Mileage' tab under Job Details shows all mileage — add it to the invoice line by line or as one line
  • New Feature: When viewing location details from the Dashboard tile or Diary tile, there is now an option to Show on maps (this opens Google Maps for the address); if a telephone number or email address is associated with the site, they are also shown on the location details
  • Improved the image quality of Expense Images when they are uploaded
  • Fixed an issue where the kebab (Action) menus weren't showing on the Holidays and Timesheets tabs of a User
  • Fixed an issue where the Job Notes tab didn't refresh after a note had been added
  • Fixed an issue where the 'Actions' column of grids took up more space than needed, especially noticeable when many columns were removed from a grid
  • Fixed an issue where a manager couldn't delete a user's past holiday
  • Fixed an issue where a Stock item couldn't be deleted
  • Fixed an issue where the Category folder wasn't being selected correctly when creating a new Controlled Document in the Documents section

Quote breakdown, quantities, scope documents and Archive Quote

· Quotes
New
Improvement
Bugfix
27 April 2026
  • New Feature: When creating a quote, users can choose to show the quote breakdown on the generated document, which shows a breakdown of charges for Labour and Materials
  • Whether this quote breakdown is set by default can be configured in the PaperDrop Configurator
  • New Feature: It is now possible to enter a quantity against each item added to a quote — this multiplies the price by the entered quantity and is included in the generated quote
  • New Feature: It is now possible to generate a scope document when a quote document is created — this is essentially the Quote document but with pricing removed
  • The scope document is stored in a 'Scope' folder in the Documents tab against a job
  • New Feature: It is now possible to switch off the ability for users to approve a quote from Draft Quote status
  • Fixed an issue where a Quote Document wasn't generated when a Quote was approved from Draft Quote status
  • The 'Delete Quote' functionality has been renamed to 'Archive Quote' — when a quote is archived, its status is changed to the system Quote Lost status to remove it from Active Quotes but preserve it for auditability
  • Fixed an issue where Stock couldn't be allocated from a Job if a user had minimum permissions
  • Fixed an issue where page navigations didn't work on the Email Events page in Settings
  • Fixed an issue where a Purchase Document could not be viewed on a Purchase opened from the Purchases grid
  • Fixed an issue where Tasks couldn't be completed from the Dashboard or Diary

Fixes across Job Forms, Notes and grids

Bugfix
22 April 2026
  • Fixed an issue where Job Forms didn't load correctly from the Dashboard or Diary
  • Fixed an issue where the Customer Notes screen was not refreshed when a new note was added
  • Fixed an issue where Quick Click wasn't working on Manage Holidays, Manage Expenses and Manage Timesheets grids
  • Fixed an issue where a user's name was not displayed on a timesheet correctly when selecting to view a Timesheet from Manage Timesheets for a user that has already left
  • Fixed an issue where Job Filters were shown by default on a mobile device when they shouldn't have been
  • Fixed an issue where searching for a Purchase number using the search text on the Purchases form didn't work
  • Fixed an issue where a Reverse VAT Tax Code did not have a VAT of 0 when selected against a Sales Credit

Custom Grids and Custom Fields

· Customisation
New
21 April 2026
  • New Custom Grid functionality launched
  • Custom Fields can now be added to Customers, Suppliers, Jobs, Assets and Purchases

User loading and general performance improvements

Improvement
16 April 2026
  • Under the hood improvements to improve User loading times and general performance

Form Builder photo reordering and contact-free Customer entry

· Forms & Customers
New
Improvement
Bugfix
11 April 2026
  • New Feature: Form Builder — Photos added to a form submission can now be reordered using drag-and-drop
  • Fixed an issue in the Form Builder where form submissions could fail with a validation error for auto-populated fields such as the engineer's name
  • Fixed an issue in the Form Builder where font sizes on generated PDFs could appear incorrectly scaled
  • Fixed an issue where the 'Notes' data entry on the Enter Timesheet screen didn't render correctly when font size was set to large
  • Fixed an issue where files did not zip properly in some circumstances when downloading multiple files from Job Documents or Company Documents
  • Under the hood improvements to make the first page load faster when you return to PaperDrop after a break or after closing and reopening your browser
  • It is now possible to add a Customer to PaperDrop without having to enter a telephone number or email address — please contact Customer Support if you want this feature enabling for you

Stock Feature — Manage materials across every location

· Stock
New
2 April 2026
  • New Feature: Stock — manage materials across all your locations and link them directly to job costing
  • New Stock Manager role can be enabled per user via their profile settings
  • View item details, quantities, costs and total stock value in the new Stock area
  • Filter stock by warehouses, vehicles and other locations, and enable stock tracking on assets
  • Export stock data, edit items inline and move items between locations
  • Allocate stock directly to jobs — quantities reduce and job costs update automatically
  • Full allocated-stock breakdown shows what was allocated, by whom, when and from where
  • Add new stock items straight from your existing materials list
  • View allocated stock inside a job's financials tab
  • Pull from existing stock when creating Purchase items instead of buying new
  • Monitor live stock allocation to ensure everything is allocated before a job is closed

Purchase, Quote and Financial Overview fixes

Bugfix
Improvement
31 March 2026
  • Fixed an issue where a Purchase with > 45 line items failed to save
  • Fixed an issue where the Raised Quote total on the Dashboard wasn't calculating correctly in some circumstances
  • Fixed an issue where the Financial Overview wasn't being calculated for a revised job if no costs were modified on the revised job
  • Added further under the hood improvements to improve the speed of loading user profiles

RAMS Feature — Version control and on-site sign-off

· RAMS
New
30 March 2026
  • New Feature: RAMS tab is now available on every job
  • View the full version history of RAMS documents attached to a job
  • Upload a new RAMS version — it activates automatically for all assigned engineers
  • Engineers see a warning icon when a new RAMS version requires their attention
  • Engineers can access and sign off the latest RAMS directly from the mobile app
  • Review a complete history of who has signed off each RAMS version, and when

New Planner — Enhanced scheduling and visibility

· Planner
New
Improvement
28 March 2026
  • New search and filter bar makes it faster to find people, jobs and schedules
  • Multiple views including Resources, Day, Week, Month and Timeline
  • Create, edit and reassign schedules with drag and drop across every view
  • New colour-coding system makes schedule statuses easy to read at a glance
  • Holidays and unavailability are clearly displayed alongside schedules
  • Need a walkthrough? Reach out to the team and we'll arrange a Teams session

Form Builder Enhancements, Planner Updates & Bug Fixes

· Forms & Planner
New
Improvement
Bugfix
26 March 2026
  • New Feature: Form Builder — A new Photo field is now available, allowing you to capture photos directly from forms with configurable validation rules such as minimum and maximum number of photos
  • New Feature: Form Builder — A new Information field is now available, allowing you to add read-only text blocks to your forms for instructions or guidance
  • New Feature: Form Builder — A new Material field is now available, allowing you to search and select materials or enter freetext values directly within a form
  • New Feature: Form Builder — A new Purchase Order field is now available
  • Merge fields now display a visual indicator on the canvas and sidebar for easier identification
  • The sidebar field list now uses a more compact layout with tooltips for truncated labels
  • Tooltips in the form editor are now interactive, allowing you to select and copy text
  • A prominent publish button is now displayed in the form builder header for quicker access
  • Published forms with unpublished draft changes now show a 'Pending changes' status indicator
  • New Feature: Planner — A date picker is now available in the month view header, allowing you to quickly jump to a specific date
  • Ad hoc schedule titles now support up to 500 characters
  • Fixed an issue where a holiday request did not complete if the user was on a demo division and did not have a line manager assigned
  • Fixed an issue where values with more than 2 decimal places were automatically rounded by Xero when sent to Xero for an Invoice or Purchase
  • Fixed an issue where a line was occasionally split where there was space to fit more characters when creating a PDF
  • Fixed an issue where, on some occasions, a user could not book a holiday when the holiday doesn't run from January to December
  • Fixed an issue where Task Completion wouldn't complete when completed from an iOS device
  • Under the hood improvements to improve the speed of loading user profiles

Invoice, Quote & Timesheet Fixes

· Finance & Timesheets
Bugfix
Improvement
24 March 2026
  • Fixed an issue where when creating an invoice on a Fixed Job (originally a quote) the total was sometimes incorrect when the quote had items with zero unit cost and greater than zero unit price
  • Fixed an issue where the header of multi-page quotes wasn't always showing the correct header if a specific header had been assigned to the associated job category of the quote
  • Fixed an issue where deleting a timesheet entry that had been created from a schedule failed to complete and the original schedule was not restored
  • Fixed an issue where inactive users were showing in the unsubmitted timesheet list after they had left
  • Fixed an issue where lunch is incorrectly allocated when a user adds time to their timesheet manually, indicates they have taken lunch and there are no standard rate hours
  • Under the hood enhancements to improve speed

Recurring Schedules, On Call & Planner Enhancements

· Planner
New
Improvement
Bugfix
12 March 2026
  • New Feature: Recurring Schedules are now available in the new Planner — set schedules to repeat daily, weekly or monthly with a configurable pattern
  • A preview of the recurring pattern is shown before saving
  • When editing or deleting a recurring schedule, you can choose to apply the change to just this instance, this and all future instances, or all instances in the series
  • Recurring schedules can be dragged, dropped and resized just like regular schedules
  • The draft and publish workflow is fully supported for recurring schedules
  • New Feature: Users can now be marked as On Call using the new Planner, with a distinct icon and colour
  • You can filter the search to show only on-call eligible team members
  • New Feature: Call Out, National Subsistence and International Subsistence toggles are now available when creating or editing a schedule in the new Planner
  • New Feature: Holidays and Unavailability are now displayed in the Time, Week and Month views of the new Planner
  • Drag and Drop now works in Month, Week and Timeline views in the new Planner
  • The X button to remove a user from view is now available in Week and Timeline views, matching the Resource view
  • Multiple schedules on the same day now expand the row height instead of overlapping
  • Short schedules now expand vertically on hover to show their full details
  • Improved performance of the new Planner when switching between views and clearing filters
  • Fixed an issue where the date picker could occasionally get stuck on the current month
  • Fixed an issue where the job action popup was hidden behind schedules
  • Fixed an issue where some users saw a clear icon in the search bar even though no filters were set
  • Fixed an issue where the status of a quote was incorrectly automatically changed to 'In Progress' when a Job Sheet was completed against it
  • Fixed an issue where files with an apostrophe or special character did not upload and caused an error message
  • Fixed an issue where a Quote failed to send if the quote included calculated VAT in rare circumstances

User Documents, Data Import & Job Sheet Improvements

· General
New
Bugfix
Improvement
31 January 2026
  • New Feature: Documents can now be uploaded to a User's profile
  • An Office Manager can add User Folders by going to Settings → User → User Document Folders
  • New Feature: Customers, Suppliers, Materials and Nominal Codes can now be imported using the new Import feature in Settings → General → Import Data
  • Fixed a rare issue where a Job/Customer or Supplier document failed to save when a folder name had a special character in it
  • Fixed an issue where after creating a document, user was booted back to root folder rather than stay within current folder when folder name had a special character in it
  • Fixed an issue that caused unexpected results when renaming a Job, Customer, Supplier, User or Company document folder
  • Fixed an issue where in rare occasions, deleting a Job, Customer, Supplier, User or Company document folder could fail
  • Fixed an issue where filtering on a job in the Allocated Stock tab in Stock didn't work correctly
  • Draft schedules from the new Planner no longer show up on a user's diary or dashboard
  • Draft schedules from the new Planner will no longer show as a clash when creating a schedule in the legacy Planner
  • Fixed an issue where if you have more than one Job Sheet Photo Checks setup, marking one as N/A before saving would cause the display order to change
  • Fixed an issue where adding multiple image groups would display duplicates instead of the correct sequence
  • You no longer have to click 'Save' to save images to a job sheet - they will now automatically save
  • When viewing a job sheet within Documents tab, the job sheet now appears at the top followed by images in order they were added

Price Work Feature Released

· Jobs
New
7 January 2026
  • New Price Work feature released - enables flexible pricing workflows for jobs

Payment Scheme & PDF Fixes

· Finance
Bugfix
Improvement
6 January 2026
  • Fixed an issue where job sheet could not be completed if user on Monthly Payment Scheme, the end of month is within week and timesheet was submitted then rejected
  • Fixed an issue where hours incorrectly calculated if user does on call job that starts in rate one or two, ends in standard hours but together user has done more than the minimum hours for a call out
  • Fixed an issue where the Item Option Menu (three dot menu) wasn't always fully visible if clicked on the last item on a page
  • Fixed an issue where a generated invoice did not show all the invoice lines if the number of lines could not fit on one page
  • Fixed an issue where the zoom and close buttons on a PDF document were shown underneath the clock/status bar on the iOS app
  • Fixed a rare issue where multiple instances of users were shown when assigning users in the Payment Scheme Wizard
  • A Payment Scheme can now be copied from the Payment Scheme setup screen in Settings → Finance. Note: no users are assigned to the copied payment scheme

Configurator & Offline Improvements

· General
Bugfix
Improvement
18 December 2025
  • Fixed an issue where the Sort Code could not be deleted for a company in PaperDrop Configurator
  • Fixed an issue where Stage Payments against a job failed to load in rare circumstances
  • Fixed an issue where the list of Job Types wasn't populated on the filter on the Times tab against a job
  • Fixed an issue where, in rare circumstances, an Asset was not created even though the system said it had been
  • Fixed an issue where an on call weekly retainer was not exported correctly from Calculate Wages in some circumstances
  • Fixed an issue where the Markup Percent calculation wasn't showing on the read only Payment Scheme Wizard when viewed from the Schemes tab against a user
  • Fixed an issue where the Schemes tab against a user profile was not showing the page selector correctly so pages couldn't be navigated
  • If PaperDrop is linked to a finance package (Xero or QuickBooks) and a tracking category is set up, the user can now enter the tracking category when creating a new Customer from the Job Wizard
  • Improved the offline browser detection to handle those cases where a Mac running Chrome can sometimes incorrectly report browser is offline when it is not

Quote PDF & Email Upload Enhancements

· Documents
Improvement
10 December 2025
  • The address shown in the left hand box of a quote PDF is now the Customer's address, not the site address
  • Emails with the .msg extension can now be uploaded to Job Notes, Job Documents, Customers and Suppliers

Diary, Purchases & Quotes Fixes

· General
Bugfix
4 December 2025
  • Fixed an issue where the keyboard shown on a mobile device did not have the decimal point button when entering a quantity when adding a line to an invoice
  • Fixed an issue where a Revised Quote wasn't created successfully if a schedule existed for the original quote that was being revised
  • Fixed an issue where a diary entry could not be updated where the timesheet had been submitted and subsequently rejected
  • Fixed an issue where Annual Entitlement was not shown correctly when a new payment scheme with new entitlement was created with a start date greater than today
  • Fixed an issue where a purchase was not created if the user has the 'Allow to create Blank PO' setting enabled and creates a blank purchase

Image Uploads & Job Documents

· Jobs
Bugfix
Improvement
3 December 2025
  • Fixed an issue where Images failed to upload to a job sheet in rare circumstances
  • Fixed an issue where Quote failed to load/preview in rare circumstances
  • Removed the option 'Outstanding Deliveries' from the Task menu as that is future functionality
  • All users can now upload documents to a Job. Note: If the user is not a Job Manager or does not own the job, they will have to ask someone to delete any documents
  • Emails (.eml files) can be uploaded to a Job Note
  • When viewing another user's diary, the job sheet wizard is no longer opened when clicking a schedule tile as the job sheet should only be completed by the user themselves

Stock Feature Release

· Stock
New
27 November 2025
  • Stock feature is released - manage your inventory with full stock tracking capabilities

Timesheet & Absence Updates

· Timesheets
Improvement
Bugfix
26 November 2025
  • An absence can now be logged up to 2 months in the past
  • A timesheet can now be submitted on behalf of another user
  • Fixed an issue where the text informing user why a timesheet was rejected was not showing
  • User can now Resubmit a rejected timesheet right from their diary
  • Fixed an issue where Total Call Outs on User's Diary was showing Total Rate Two Hours rather than Total Call Outs

Customer & RAMS Fixes

· Customers
Bugfix
17 November 2025
  • Fixed an issue where text without a number or a comma was not accepted when adding an Address Line 1 to a Customer in the Job Wizard
  • Fixed an issue where the Telephone 1 number wasn't showing up against Customer Contacts
  • Fixed an issue where a PDF could not be fully viewed on some Android Devices when approving RAMS PDF documents

Labour/Material Templates & Purchase Details

· Quotes
New
Improvement
11 November 2025
  • When creating/updating a labour or material item against a quote, there is now a new slider to indicate if you want to create/update the labour/materials template when you click 'Save'
  • You can choose if this is to default to be switched on when there's an item ready to create/update in the PaperDrop Configurator
  • The details or comment of a Purchase are now shown next to the Purchase Details number in all Purchases grids in PaperDrop
  • When adding a purchase to an invoice, the details are now brought through to the invoice so the customer has a breakdown of what goods/services were purchased
  • When searching for a job in Purchase Items, Schedule Wizard or Timesheet, the Job can be searched by a third party reference number

Senior Manager Features & Job Search Updates

· Jobs
New
Improvement
Bugfix
7 November 2025
  • A Senior Manager can now log an absence on behalf of another user from the user's profile Absences tab
  • Fixed an issue where, in rare circumstances, the Customer of a Job could be inadvertently unassigned to the job
  • If PaperDrop is linked to Xero or QuickBooks and a quote is approved for an unapproved customer, the customer will now automatically be approved
  • Job Details can now be printed using a 'Print' icon on the top of the Job Details tab of a job
  • There is now an 'All Jobs' tab in the Job Search that will show and search all jobs with filter options
  • When creating a Quote, the quote text editor has been changed to be more robust and cope with nested bullet points
  • Fixed an issue where deleting an absence that spans multiple days only deleted one day at a time
  • Fixed an issue where a Purchase Item could be created with no quantity entered

Job Site & Labour Cost Improvements

· Jobs
Bugfix
Improvement
2 November 2025
  • Fixed an issue where the site defined against a job was shown rather than site against schedule when clicking the location icon on a scheduled job
  • Fixed an issue where the display of nominal code on the edit form against an invoice item didn't display correctly
  • Labour and Material costs can be viewed as read only when a Quote has been converted to a Job

PaperDrop Configurator Updates & User Signatures

· Settings
New
Improvement
Bugfix
24 October 2025
  • New Configurator option: Choose if Customer Financial Details (Payment Terms, Default Tax Code) are mandatory when creating a new customer
  • Payment Terms and Default Tax code added to the Job/Quote Wizard
  • New Setting for Customer Manager's to set default Payment Terms and Tax Codes
  • New Configurator option: Choose if 'Approve Customer' slider is defaulted to true in the Customer Wizard
  • New Configurator option: Choose if PO Number is to be shown and mandatory in the Job Wizard
  • New Configurator option: Choose if a 'From' drop down is shown when emailing a Quote to send from another user's email
  • Users can now add a signature to their profile which appears on generated quotes
  • When generating a quote, user's email and phone number are now added underneath their name
  • Fixed an issue where uploads were limited to 8MB when uploading files against a Job Note
  • Under the hood changes ready for exciting new functionality
  • Fixed an issue where Travel Hours weren't displayed when editing a Timesheet
  • If you have two domains configured for the same Microsoft Tenant, emails from both domains can now be sent through PaperDrop

Customer Search by Postcode

· Customers
Improvement
16 October 2025
  • When searching for a customer, you can now enter the full (or any part) of a postcode and it will return all Customers that have that postcode or any customer site of that customer that has that postcode

CIS Nominal Codes & Diary Fixes

· Finance
New
Bugfix
15 October 2025
  • Fixed an issue where the diary entry was not processed correctly when clicking on the clock icon when completing a user's scheduled Diary entry on behalf of a user
  • Fixed an issue where an image did not delete correctly from a Documents folder against a job
  • A Nominal Code can now be set to indicate that items assigned to that code must subtract CIS value

Payment Scheme Flexibility & Time Display

· Timesheets
New
Improvement
Bugfix
14 October 2025
  • A Payment Scheme can now be setup to have no minimum time allowing users to book any number of minutes and hours to a job
  • The duration of each job is now shown in hours and minutes (e.g., 1h45m instead of 1.75h)
  • A Senior Manager can now book time into another user's diary
  • Fixed an issue where Payment Scheme Times weren't saved if a Payment Scheme was loaded that had no times assigned
  • Fixed an issue where a user assigned to a payment scheme that is paid weekly was on rare occasions required to submit the timesheet twice for the same week
  • Improved reliability of wage calculation filters
  • Fixed an issue where the Wages export from Calculate Wages couldn't be read by Sage

DropForm Updates & Enhancements

· DropForms
New
Improvement
Bugfix
2 October 2025
  • Fixed text box height issue that occurred when resizing width - height now maintains correct proportions
  • Field formatting memory - DropForm now remembers your last used font, size, and alignment settings
  • New field duplication feature - quickly duplicate any field with all its settings
  • Custom font color selection now available for all field types
  • Streamlined field configuration - Text Settings and Set Label combined into single dialog
  • New dedicated Number field type with mobile numeric keypad support for faster data entry

Major Financial Upgrade & Confidential Folders

· Finance
New
Improvement
23 September 2025
  • Enhanced Feature: Costs can now be assigned to Quotes through Payment Schemes and Labour Rates
  • Cost calculations include National Insurance, uniform costs, holidays, vehicle expenses, and hiring costs
  • Payment Scheme Wizard now includes Cost field at the top of Hourly Rates page
  • Job Labour Rates can now have costs assigned with pre-populated values from Labour Costs or Payment Schemes
  • Material Cost management with Part Numbers, Manufacturers, and Suppliers for better tracking
  • Create and select Material Items with automatic pre-population of cost and price details
  • Financial Overview completely overhauled - now clearly shows Quoted Price, Cost, Profit vs Invoiced, Expenditure, and Actual Profit
  • New "Confidential" folder marking - folders can be marked as confidential and are only visible to Senior Manager role users
  • Enhanced Labour and Materials costing with detailed breakdown of costs per hour, total costs, and pricing
  • Improved Material Cost creation workflow with manufacturer and supplier tracking
Payment Scheme Cost Assignment Interface

New cost assignment feature in Payment Scheme Wizard

Labour Rate Cost Management

Enhanced labour rate management with cost tracking

Material Cost Creation Interface

Comprehensive material cost management system

Financial Overview Dashboard

Redesigned financial overview with detailed profit analysis

Financial Upgrade Complete & Minor Customer Fixes

· Finance
New
Bugfix
22 September 2025
  • Financial upgrade complete and currently being tested
  • Fixed an issue where Job Sheets under a folder with a "." in could not be viewed
  • Fixed an issue where a new Customer Site wasn't created when creating a linked job and adding a new site
  • Added Export from the Customer and Supplier grids
  • A Senior Manager or Office Manager can now delete User Absences

Excel & CSV Export Functionality

· Data Export
New
Improvement
15 September 2025
  • Job, Labour Times and Job Purchases can now be exported as Excel or CSV file format
  • Enhanced data portability - export your project data for external analysis, reporting, or backup purposes
  • Flexible format options - choose between Excel (.xlsx) for rich formatting or CSV for universal compatibility
  • Streamlined workflow integration - easily share job data with stakeholders, accountants, or third-party systems
  • Comprehensive data export includes all relevant fields and maintains data integrity across formats

Finance Fixes & Native App Preparation

· Finance
Bugfix
Improvement
12 September 2025
  • Under the hood improvements to prepare for native mobile applications
  • Fixed an issue where a Finance Manager couldn't edit an invoice item from the purchases screen
  • Fixed an issue where the Purchase Items on the Items tab of the Purchases screen appeared squashed in some circumstances
  • Fixed an issue where Auto Billing feature didn't complete on some occasions and sent an email to finance managers informing them of this
  • Fixed an issue where Nominal Code import failed when nominal codes were > 4 characters in the export

Custom Payment Terms & System Improvements

· Finance
New
Improvement
Bugfix
8 September 2025
  • Enhanced Feature: If PaperDrop is not linked to Xero or QuickBooks, it is now possible to add your own payment terms
  • Create custom payment terms that can be selected in Customer, Stage Payments, Invoices and Supplier screens
  • Custom payment terms show only the payment terms on the invoice itself without calculating due dates
  • Access payment terms management via Settings → Finance tab → "Payment Terms"
  • Proforma has been added as a new system Payment term - shows "Proforma" on invoice with due date as the date the invoice was sent
  • Enter and search text boxes (Job Description on Job Wizard and Reference on Item Wizard) no longer clear when clicking off and back on
  • Search boxes no longer show "There is nothing to show" message when entering text for non-existent items
  • All search boxes now have an "x" button to clear the contents
  • Fixed issue where jobs were incorrectly marked as "In Progress" when status was "Awaiting PO" and timesheet/jobsheet was logged
  • Fixed issue where documents failed to edit, download or renew in Documents → Company Documents screen
  • Fixed issue where current folder wasn't automatically selected when editing documents in Company Documents screen
  • Fixed issue where documents failed to save when adding via the plus icon on Job → Documents screen

Timesheet & Auto Billing Fixes

· Timesheets
Bugfix
3 September 2025
  • Fixed an issue where the Send Email Reminder notification failed to send from Calculate Wages
  • Fixed an issue where the auto billing failed to work on some occasions
  • Fixed an issue where the auto billing failed to send email if the email address field contained more than one email address
  • Fixed an issue where a user's timesheet was incorrectly calculated if the payment scheme has "Apply SR Rate below on a daily basis" and one or more days has less standard hours assigned than the Average Hours per Day
  • Fixed an issue where the printout of a user's timesheet in rare circumstances showed the wrong number of hours for a job
  • Fixed a issue where the auto deducted lunch was deducted against the wrong job in rare circumstances
  • Fixed a issue where lunch was auto deducted for an on call job where the job time was <= minimum no of hours a user gets for an on call job
  • Fixed a issue where the totals on Job → Labour → Times screen weren't correct when a date filter was applied
  • If a user is on call and they are being paid a weekly retainer for being on call, this value is now shown on the print out of their weekly timesheet

Manual Address Entry & other updates

· Jobs
Improvement
New
Bugfix
28 August 2025
  • Manually enter or edit a customer or site address from scratch in the Job/Quote Wizard
  • Click "Manual Address" when adding a new customer or site, enter the address, and press "Save"
  • The "Description" field is now first in the Job/Quote Wizard and supports manual entry or selecting a previously used description
  • Costing templates can now be selected from the first page of the Quote Wizard
  • Only Customer Manager role can add new customers or manage customers, sites or notes
  • Fixed the search for Job Times in Job → Labour → Times not working correctly

Quote Item Templates

· Quote
New
27 August 2025
  • Create quote templates based on individual items, not just entire quotes
  • Items saved as templates include all labour and material costs
  • Select an existing item template when adding items via the Item Wizard
  • Job Manager can rename or delete item templates from the settings
  • Filter templates view to show quotes, items, or both

Use Company Address as Customer Address

· Tasks
New
Bugfix
22 August 2025
  • Configure company address to be used as the customer address in PaperDrop
  • User invitation links expire after 48 hours
  • Job Manager or job creator can undo or finish tasks when timesheets are not final
  • All users can add or edit notes and attachments on tasks
  • Job Manager or job creator can delete tasks even if they have notes or attachments
  • Fixed layout issue with hire items in Purchase Items

Send Emails from Custom Domain

· Email
New
Bugfix
20 August 2025
  • PaperDrop can now send emails from any custom domain set by your company
  • Configure your company email domain to use your own domain for outgoing emails
  • Fixed: Users without certain privileges can now add attachments to job notes
  • Other minor improvements and bug fixes

Quantity decimals in Quotes & Purchases

· Quote
New
19 August 2025
  • Quantity field now accepts values with two decimal places for Material items in Quotes, Purchase Items, Invoices and Credit Items
  • Fixed: Save and Cancel buttons now visible when working with Hire Purchase items
  • Other minor improvements and bug fixes

Company Prefix Expansion

· General
Improvement
Bugfix
New
1 May 2025
  • Company Prefix Expansion: Job prefixes can now be up to 10 characters
  • Document Upload Flexibility: Support for image files, PDFs, Word, Excel, and PowerPoint in supplier document creation
  • Text Field Limits: Job text fields expanded to 3,500 character maximum
  • Financial Visibility Controls: Job times totals restricted to specific roles (Job Coster, Purchasers, Finance Managers)
  • Payment Scheme Flexibility: Start date modification allowed for users with single payment scheme history
  • Enhanced Customer Permissions: Refined role-based customer management (Office Manager, Customer Manager vs Manager roles)
  • Document Permission Enhancements: Improved document access controls
  • Email Document Upload: Job documents now accept email uploads

Default Job Categories

· Jobs
Improvement
Bugfix
New
1 April 2025
  • Default Job Categories: Jobs and quotes automatically default to the designated default category when created

Time and Date Display

· General
Improvement
Bugfix
New
1 March 2025
  • Time and Date Display: Improved consistency across the platform
  • Future Travel Times: Job sheets can be configured to allow end times in the future for travel time inclusion

PDF Table Pagination ++

· Documents
Improvement
New
Bugfix
1 February 2025
  • PDF Table Pagination: Improved table rendering across PDF pages with proper headers
  • Invoice Processing Screen Updates: Clearer labeling for purchase invoice sections
  • Multiple Image Upload: "Add Image" renamed to "Add Image(s)" supporting multiple file selection
  • Post-Send Invoice Deletion: Finance Managers and Purchasing roles can delete invoices even after sending to customers

Desktop Menu Shortcuts ++

· General
Improvement
New
Bugfix
1 January 2025
  • Job Schedule Auto-Population: Site information auto-populates when selecting jobs in the Job Schedule Wizard
  • Desktop Menu Shortcuts: Added shortcuts for creating new quotes, jobs, and schedules
  • Telephone Input Indicators: All phone number fields now display with telephone symbols
  • Country Code Configuration: Default country codes can now be set in PaperDrop Configurator
  • Role-Based Document Access: Enhanced permissions limiting document access based on user roles
  • Address Lookup Enhancement: Manual entry of street numbers/building names for addresses without them
  • New Job Wizard General Release: Previously beta feature now available to all users
  • Calculate Wages Enhancement: Now includes adhoc appointments in wage calculations
  • Job Search Filtering: Only shows latest job revisions
  • Date Range Expansion: Minimum dates extended to 01/01/1990 for various fields
  • UI Text Improvements: Updated dialog messages and field labels for clarity
  • Advanced Holiday Management: Senior Managers can add holidays on behalf of users
  • Add Costings to Approved Quotes: Ability to add costings to quotes after approval
  • Variable Job Costings: Costings can now be added to variable jobs for tracking purposes
  • Advance Absence Logging: Absences can be logged in advance

Finance Manager

· Finance
Improvement
Bugfix
New
1 December 2024
  • Finance Manager Purchase Editing: Finance Managers can now edit purchases at any time, even after posting to Xero or QuickBooks, and re-post updated data
  • Expense Receipt Uploads: When expenses are posted to Xero or QuickBooks, receipts now include timestamps showing when each image was added
  • Payment Terms for Stage Payments: Different payment terms can now be specified for individual stage payments
  • Unit Price Precision: Unit prices for purchases, credits, and invoices now support up to four decimal places
  • PDF Layout Improvements: System-generated PDFs have wider margins for better printing
  • Payment Scheme Markup: Markup box now populates automatically when editing payment schemes
  • Advisory Fuel Rates: Updated to match correct engine sizes
  • Hide Job Times on Job Sheet: Job categories can now be configured to generate job sheets without showing start and end times

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