Apr 24, 2025

Apr 24, 2025

From Two to Twenty. How TruBuild Scaled with Heart

From Two to Twenty. How TruBuild Scaled with Heart

From Two to Twenty. How TruBuild Scaled with Heart

Discover how TruBuild scaled from a two-person team to a successful 20-member company by focusing on quality work, reliable service, and strong team values.

At Paperdrop, we are proud to support businesses that are doing things the right way. One of those businesses is TruBuild, a contractor working in the insurance space, based near Peterborough. Four years ago, they were just two people. Today, they are a team of 20, with a growing network of subcontractors and a reputation that truly sets them apart. So how did they get here?

It started with industry know-how. Lewis and Shane, the founders, had both worked hands-on in the trade for years. They knew what good work looked like and what clients actually needed. But knowledge alone does not build a business.

They made a name for themselves by showing up when it mattered. Emergency jobs, tight turnarounds, last-minute requests. They took them on and followed through. Over time, clients came to know them as the team you could rely on. That reputation grew, one job at a time.They also focused on building the right team. No shortcuts. They brought in tradespeople who cared about the details, who kept things tidy, respected homeowners and did the job properly the first time.

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As the workload grew, they knew they needed better systems to keep everything running smoothly. That is where PaperDrop came in. We helped them move away from spreadsheets and into a tool that made it easier to track progress, stay on top of deadlines and communicate clearly with clients.

Today, TruBuild covers a large area around Peterborough. They are planning to expand their office, bring in more people and continue raising the bar for what good service looks like.
Their growth story is not about chasing scale. It is about doing good work, staying organised and treating people with care. We are proud to support them as they grow.

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Easily access job details, update statuses, and stay connected with your team on-site.

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On-Site Job Management Made Easy

Easily access job details, update statuses, and stay connected with your team on-site.

Phone Image
Cta Background Image

On-Site Job Management Made Easy

Easily access job details, update statuses, and stay connected with your team on-site.

Phone Image